How can setting influence communication

Don't use plagiarized sources. Get your custom essay on. Get quality help now. Verified writer. Proficient in: Communication. Deadline: 10 days left. Number of pages. Email Invalid email. Cite this page Factors That Influence Communication. Related Essays. This is just a sample. You can get a custom paper by one of our expert writers. Stay Safe, Stay Original. Not Finding What You Need? Copying content is not allowed on this website. Give us your email and we'll send you the essay you need.

Send me the sample. By clicking Send Me The Sample you agree to the terms and conditions of our service. Are they officious, impersonal and lacking the human touch? Could they make patients feel that you do not care, or do not see them as an individual? Can they be improved? See case study in Box 1. Grace Crouch, aged 52, recently had a DEXA scan to measure her bone density for suspected osteoporosis following a wrist fracture.

A letter arrived from the local hospital inviting her to an appointment to discuss the results and possible treatment. Ms Crouch became very upset when she read the letter; it came from the department for healthcare of older people.

She had not considered that she had a condition associated with ageing. She raised this with her specialist nurse and the team are reviewing their standard letter.

What does your workplace look like from outside? What message do patients receive before they get through the door? Once inside, is your clinical area comfortable and welcoming?

It is important to be personally aware of your appearance, how your workplace looks and the messages that this imparts to your patients. By becoming aware of your own unintentional communication, you can avoid transmitting negative messages.

Ajiboye F et al Effects of revised consultation room design on patient-physician communication. Health Environments Research and Design Journal ; 8: 2, Ali M Communication skills 3: non-verbal communication. Nursing Times ; 2, Anderson B Legal and ethical dimensions in communication. Maidenhead: Open University Press. Harlow: Pearson Education. Sign in or Register a new account to join the discussion. You are here: Assessment skills. Communication 4: the influence of appearance and environment.

Abstract Most people are able to detect dissonance between unconscious actions and conscious words. Box 1. Unintended communication Grace Crouch, aged 52, recently had a DEXA scan to measure her bone density for suspected osteoporosis following a wrist fracture.

Key points Unintended messages can be transmitted through the tone, pace, volume and pitch of speech and body language The appearance of staff, such as an untidy or dishevelled uniform, can have a negative effect on patients The environment, including the layout of furniture, can put patients at ease or create barriers to communication Out-of-date and poorly presented written information can undermine patient confidence.

Accessed November 12, Essay, Pages 4 words. Factors that effect communication The environment The environment effects communication is the lighting is not correct which can disturb people as they would not be able to see properly.

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